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Computer Technical Support for Small and Medium sized Businesses Your company may be small enough not to require a full-time technical support person on staff, but you probably still have the same computer issues that larger companies in the Phoenix area have. Are you putting up with crashing, conflicts, or stubborn printing? Do coworkers spend hours on technical problems instead of doing what they were hired to do? Has it been ages since you've updated your system software or run a disk check? Have you had a system-wide data backup recently? There is a solution: on-call or part-time computer support.
My technical skills include a high-level mastery of Microsoft
Windows including 2000, XP, NT, Me, 98, and 95; UNIX and
unix-like Operating Systems such as SunOS, Solaris 6, 7, & 8,
Linux, NetBSD and FreeBSD as well as knowledge of AIX and SCO
Unixware. I am competent at both using and supporting Microsoft
Office, Lotus, and WordPerfect; a variety of web browsers, email
programs, and other Internet software; file, database, and print
servers, SMB and TCP/IP networking, firewalls, DNS and DHCP servers,
switches, hubs, routers, Internet and broadband connections (including
DSL, cable, & wireless modems), Internet sharing, remote access
(including VPN, modem pools and other dial-ups), and web site
construction (using WYSIWYG programs and hand-coding) and web server
and email server installation and upkeep. As for hardware,
I understand and am used to dealing with SCSI, USB, Firewire and
Ethernet connections, I know how to install and configure scanners,
printers, CD-R drives and other peripherals. I am experienced
maintaining and supporting desktop PC's and rack-mount servers as
well as Sun Sparc, UltraSparc, and Enterprise systems and servers.
If needed, I can provide training, write how-tos, and have the
patience to talk remote users through problems over the telephone.
Whether you need maintenance on a regular schedule, a fireman for
troubleshooting and resolution, or an interm repair tech who will
put everything ship-shape so it takes care of itself, I am flexible
and available.
Email eric@bsdsystems.com or call 602-790-8952 for more information. I provide freelance computer technical support in the Phoenix Metropolitan area including Glendale, Peoria, Scottsdale, Tempe, and Mesa as well as Cave Creek, Carefree, Desert Hills, Anthem and New River, Arizona. Rates Rates begin at only $76 an hour for technical support in the Phoenix Metropolitan area. There is a minimum charge of one hour. Discounts can be negotiated for long-term engagements of a month or more. After we have established a working relationship, support via email and telephone is completely free! |
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